In the course of serving its customers, FLOCHI acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information, such as the customer's name, address, telephone number, and credit card data, is provided to FLOCHI by its customers in order to establish service. Other information, such as the customer's account status, choice of services, and customer logs, is created and maintained by FLOCHI in the normal course of providing service. FLOCHI also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, FLOCHI uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within FLOCHI. In addition, FLOCHI may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
Data Security
FLOCHI will protect the confidentiality of its customers' information, account information and personal
communications to the fullest extent possible and consistent with the law and the legitimate
interests of FLOCHI, its partners, its employees and other customers of FLOCHI's services. To protect the
loss, misuse, and alteration of information that is collected from customers, FLOCHI has appropriate
physical, electronic, and managerial procedures in place.
How is customer information used?
FLOCHI may also use customer information to provide its customers with system information or information
about new or upgraded products and services.
Opt Out & Modifications
Customers may opt out of receiving notices of new or upgraded products from FLOCHI by sending a request
to privacy@flochi.net. In this request, customers must identify: service purchased from FLOCHI, domain
name (if applicable), contact information, and the date the service was purchased. However, customers
may not opt out of receiving information from FLOCHI which is essential for maintaining or updating
customers' accounts or system information. Most customers may access and modify their personal
information via their online personal control panel/account information page. All other customers may
access and modify their personal information by contacting the appropriate FLOCHI Billing department.
Disclosure of customer information and communications
FLOCHI will not otherwise disclose its customers' personal and account information unless FLOCHI has reason
to believe that disclosing such information is necessary to identify, make contact with, or bring legal
action against someone who may be causing harm or interfering with the rights or property of FLOCHI, FLOCHI's
customers, or others, or where FLOCHI has a good faith belief that the law requires such disclosure.
FLOCHI also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that FLOCHI stores or transmits for its customers. The circumstances under which FLOCHI will disclose such electronic customer communications are when: